Your All-in-One
Mobile Payment Solution

Effective Date: December 26, 2025

1. Introduction

Welcome to eKiosk Ltd ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, and payment information
• Transaction Data: Details of airtime purchases, bill payments, and fund transfers
• Device Information: Device type, operating system, and unique device identifiers
• Usage Data: How you interact with our app and services

3. How We Use Your Information

We use the information we collect to:

• Process your transactions and payments
• Provide customer support and respond to your inquiries
• Send you important updates about our services
• Improve and optimize our app and services
• Prevent fraud and enhance security
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our services
• Payment Processors: To process your transactions securely
• Legal Authorities: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent where we rely on consent to process your information

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Transaction records may be retained for regulatory compliance purposes.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date."

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@ekioskltd.com
• Phone: +234 707 064 1093